Lam Nguyen has more than 15 years of experience in the Information and Communications Industry (ICT) in Vietnam, including conducting research work in Boston and business management in San Francisco. As the Country Director of IDC Vietnam, Lam is responsible for the overall management and development of IDC’s research business in Vietnam. He has been involved in ICT market research since 1998 where he headed up IDC's Vietnam PC tracker program. Under his leadership, IDC Vietnam has expanded to a wide range of market research services including hardware and software trackers, telecommunications and mobile coverage, event management, and consulting projects.