In the last ten years businesses are gradually changing the way they organise their IT. What is core and what is not. Ownership, specialism, knowledge and skills. Do we need it internally or do we want it to be an outsourced aspect. DHPA this year initiated a research monitor to know and understand the way organisations deal with IT. And especially if they are already using cloud services for their business and processes. What is their motivation for using or not using cloud services. This presentation gives an actual insight in the local market situation and developments. Focussing on the role local service providers have now and how they are perceived by end-user organisations.